KLM: Live Reply
Posted by Rindert Dalstra - Category: Online- Company: KLM
- Agency: Unkown
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Country:
The Netherlands
KLM now responds to your questions within the hour via their Twitter account. To promote the 24/7 service, they replaced their usual typed responses by a living alphabet.
For 1 day, The KLM Reply saw 140 KLM employees give unique replies to friends’ and followers’ tweets and posts, by assembling the answer live before their eyes. All within the hour.


