From a special HQ at Schiphol Plaza in Amsterdam Airport, the #happytohelp team assisted travellers at airports worldwide and via social media. KLM’s innovative help centre was open 24 hours a day and demonstrated how far the airline goes to for all air travellers.
KLM: #happytohelp17
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Details
- Date: 25 November 2014
- Industry: Transport
- Media type: Social Media
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